We want you to have the best experience with our food products. If you receive a damaged or incorrect item, we will gladly replace it for you. However, due to the nature of our products, we cannot accept returns for a refund or exchange if the product packaging has been opened.

​

Damaged or Incorrect Items:

If your order arrives with damaged items or there was an error in the products you received, please contact our customer support team immediately or within 48 hours of delivery. We will work with you to arrange a replacement at no extra cost, and we'll cover the shipping expenses for the return and replacement.

​

Quality Assurance:

We take utmost care to ensure that our food products are of the highest quality when they leave our facility. If you believe there is an issue with the quality or freshness of the product, please contact us within 48 hours of delivery, and we will investigate the matter promptly.

​

Contact Us:

If you have any concerns or questions about our food product return policy, please don't hesitate to reach out to our customer support team at chris@provisioneer.net or call 501-613-7555. We're here to assist you.